GhostChat · Dashboard

Add your first site

You'll get a site key, a one-line embed snippet, and a place to train your bot.

Read the guide

Live inbox

Live now

No live chats right now.

Recent AI chats (last 48h)

Pick a conversation to read the transcript, reply, take over or hand it back to the AI.

Plan & billing

Upgrades are handled by Whop. Check out with the same email as your GhostChat account and your plan unlocks automatically.

My account

👻

Display name

Sign-in methods

Discord and Google sign-ins link to this account automatically when their verified email matches .

Change password

Current password New password

Changing it signs you out on your other devices.

Plan & billing

Sessions

Signed in on a shared or lost device? Sign out everywhere, including here.

Delete account

Deletes your account, every site, all training content, transcripts and leads. This can't be undone. If you pay through Whop, cancel the subscription first.

Before you go

Why are you leaving? (optional)

Delete your account?

Type to confirm. Everything is removed straight away.

Site

free

Getting started

Full guide →

Embed on your site

Paste this one line just before </body>. The bot answers from your own content.

Site key Embed snippet

Open demo

Site details

Display name Site URL

Train the assistant

Crawl your site (including sitemap.xml), upload PDFs or text docs, paste a FAQ, or import a Notion page shared with your integration.

Upload PDF, .txt, .md, .html or .csv Or paste a FAQ / notes Title for pasted content

Import a Notion page (URL or ID)

Share the Notion page with the GhostChat integration first, then paste its link.

Crawl scope (optional)

Sitemap URL With a sitemap set, only the pages it lists are crawled (no link following).

Only these paths (one per line) Skip these paths

One chunk per page (title + URL + page summary). Best for catalogues: each answer links its own page.

Site search tools

Connect a JSON search endpoint or a catalogue feed. When a visitor asks for recommendations or looks for something specific, the bot searches it and shows the results as cards with links to your pages. It only ever shows items your tool returns.

URL placeholders: {query} {genre} {mood} {year_from} {year_to} {similar_to} {type} {language} {actors}. Empty ones are dropped from the query string. Fields use dot paths, e.g. poster.url.

Persona & guardrails

Start from a template or write your own voice. Brand-voice cloning from samples is on the roadmap.

Persona Tone Answer mode Either way, facts about your site (prices, policies, accounts) only ever come from your content. If they're missing, the bot says it isn't sure. Let the bot name the AI model it runs on (otherwise it says it's your assistant, powered by GhostChat)

Source links under answers Follow-up suggestions

Links only appear when an answer clearly comes from one of your pages. Suggestions show under the latest reply only. Greeting Starter questions (one per line) Guardrails Banned topics (comma separated) Proactive greeting delay (ms)

Theme

Mode Primary colour Sound on by default Enable voice mode Pro (mic button + read-aloud in the browser; hidden where unsupported) Show “Powered by GhostChat” and “Add to your website” in the chat panel

Free plan always shows the badge. Pro and Business can remove it.

Chat model

Pick any provider that has a key configured on the server. If that key is missing, the bot falls back to Grok (xAI).

Provider Model

Booking & conversion cards

Add a Cal.com or Calendly link, plus product, discount, or lead-form cards the bot can show in chat.

Booking URL

Add a card

Type Title Subtitle URL or image Image URL (products) Price Discount code Button label Trigger keywords (comma separated)

Transcripts

Analytics

Captured leads

Emails left in-chat, with the conversation transcript attached.

Live chat / Human handoff Pro

Jump into a visitor's chat from your Inbox, Telegram or Discord. While you have the chat, the AI stays quiet.

Live chat on

🔒 Live chat is part of Pro

Upgrade to talk to visitors yourself when the bot can't help, or whenever they ask for a person.

When should a human join? Unanswered questions before handing off

Wait for someone to join (minutes) If nobody joins in time

Name shown to visitors

🟢 Online 🌙 Away (visitors get the email form instead)

👤

Your siteYou're chatting with Zane

Can I talk to a person?

Waiting for a team member…

Zane joined the chat

👤 Zane

Hi! I'm here — how can I help?

Live preview

Where you get chats

Channels are shared by all your bots. Each chat only ever goes to your own channels.

Bot mode

Pick what the bot is mainly for. It changes how it talks, what it asks and which buttons it offers.

Support settings

Used in Support mode. The bot greets, asks what's wrong, troubleshoots step by step, and opens a ticket (name, email, order, problem) when it can't fix it, when the visitor asks for a person, or when they're upset. Tickets go to the Tickets tab and your Telegram/Discord.

Support greeting Quick-reply buttons (one per line) The widget shows as many as your follow-up suggestion limit (Persona tab).

Support hours Only offer a human during these hours

Opens Closes

Time zone

Out-of-hours message Satisfaction rating at the end

Canned responses

The bot can use these, and you can insert them when replying to a ticket.

Tickets

Answers

Live site lookup · when the bot isn't sure, it checks your site in real time (same domain only, respects robots.txt and your crawl scope, ~7 s max), answers with a link and learns the page Site search URL (optional) Leave empty to detect it automatically. Must be on your domain and contain {query}. Reply in the visitor's language · widget buttons and labels are translated for English, Spanish, French, German, Portuguese, Italian, Dutch and Polish Remember returning visitors · an anonymous id on their device recalls preferences (e.g. size, budget). Visitors see a privacy note and can turn it off with “Forget me” Auto re-crawl Only changed pages are re-embedded.

Proactive greetings

Show a small message by the chat button on matching pages after a delay. Each visitor sees one once per visit. Use /pricing, /blog/* or * for every page.

Booking & forms in chat

Offer a form when visitors mention these words

Form title Button

Subtitle Trigger words (comma separated)

Email is always required. Submissions are saved in Leads and sent to your Telegram/Discord.

White label Pro

Custom chat domain

WhatsApp & Instagram Business

Answer WhatsApp and Instagram DMs with the same bot. Off by default. Needs a Meta Business app; see the setup guide.

WhatsApp Phone number ID

Instagram Instagram account ID

Shareable chat link

Send this link or print the QR so people can talk to your bot without embedding it first.

Public chat link

Open

Link preview

This card shows when you paste the link into WhatsApp, Discord, X, Slack or iMessage. It uses your bot's name, greeting and brand colour.

Your site.Your answers.

Welcome back

Add your first site

Live inbox

Plan & billing

My account

Sign-in methods

Change password

Plan & billing

Sessions

Delete account

Getting started

Embed on your site

Site details

Train the assistant

Site search tools

Persona & guardrails

Theme

Chat model

Booking & conversion cards

Add a card

Transcripts

Analytics

Captured leads

Live chat / Human handoff Pro

Where you get chats

Bot mode

Support settings

Canned responses

Tickets

Answers

Proactive greetings

Booking & forms in chat

White label Pro

WhatsApp & Instagram Business

Shareable chat link

Link preview

Your site.
Your answers.